A no-code and low-code platform for developing custom systems for managing operational and business processes in any size company.
- Adexin
- Case Studies
- Modular business management system
Modular business management system
- CountryFinland
- Duration2019 - ongoing
- Services
- IndustrySaaS
- Clutch 4.5Read this review
Summary
In today's fast-paced life, a unified business process management system is the optimal solution for some companies. In this case study, we consider the possibility of creating custom management solutions based on our joint development with Hailer, and here are the main brief figures:
- 100% connects end-to-end business processes without complex integrations
- Could replace up to 10 business systems in one system solution
- Saves up to 90% of business working time with full implementation
- 5 years of close cooperation in various areas has allowed reaching an extraordinary trust level
Background
Saving working time on manual operations formed the basis of the Hailer system. If a company uses several corporate systems, this will no longer be necessary with multifunctional Hailer. The platform integrates very smoothly and easily and allows customizing dashboards for any business needs. The presence of a news panel and the ability to discuss allow Hailer to be classified as a rapid response system and users will always be able to keep up to date with the latest corporate events.
Client overview
Hailer is a Finnish company that provides an advanced platform for organizing and optimizing business processes for companies of any level. The team's main motto is a world free from hierarchy, and all work is concentrated on its implementation. Today, the Hailer system is available worldwide and serves as an excellent management tool for specialists in any industry.
Numerous logistics companies already use it to manage their material flows, create complex documentation packages, track cargo in real-time, and many more. Multi-template and the availability of a wide variety of modules make Hailer an indispensable tool for integrating and optimizing current and future corporate business processes.
What were the project challenges?
The Adexin team was quite tightly integrated into Hailer. Mostly, all processes were already a worked-out part, but a couple of challenges allowed for an unconventional approach to solving problems, namely:
- Effective integration of remote specialists into Hailer's in-house team
- Optimization of existing processes with UX/UI and QA services
- Finding a balance between manual and automated testing
- Harmonization of automated test coverage, launch time, and support
Project values
The main value of the joint cooperation Hailer - Adexin was the creation of a complete modular platform for optimizing any level company's business processes.
Lack of complex code
Hailer's no-code/low-code platform allows the modeling of all business processes and data sets with precision and ease. The platform's flexibility allows for developing workflows without the knowledge of complex coding, ensuring that every data set - whether it's a shipment status or inventory level, for example - is seamlessly integrated into their system.
Integration with third-party services
Hailer is a cloud-based, highly available solution that is fully GDPR compliant. The platform is in a constant scaling process and implementing additional functionality. The system can easily integrate with third-party services via Zapier or other integrators. Collaboration with Oneio and Jitsi video calls are also available.
Multisystemic
The Hailer platform is adaptable to all business processes of any company. Systems such as enterprise resource planning (ERP), warehouse management (WMS), material requirements planning (MRP), and other tools can be implemented in Hailer. The system's integrity allows for full management of logistics, sales, marketing, customer service, projects, human resources, time recording, and many more. This multitasking allows for informed decision-making and facilitates collaboration between departments.
Easily customizable templates
Hailer has hundreds of different templates for logistics, sales, accounting, and more. This allows full style and customization of dashboards, as well as embedding any essential third-party tools, features, and web forms into workflows thanks to available integration options.
Workflow automation
Hailer’s system allows fully automating and powering entire company processes with a few lines of JavaScript functions. This ultimately ensures inventory accuracy, timely order processing, automated pricing, document flow, and many more. Also, essentially eliminates most manual processes, optimizing teams’ work time.
Document flow
The system allows personalized document flow and makes it completely contactless, thanks to simple settings. Also, very often companies need a link or integration of accounting systems or their specific functionality, so Hailer is perfect for this, thanks to full flexibility.
Analytical reporting
The platform enables to make strategic decisions with confidence, armed with real-time data and actionable insights. Hailer provides comprehensive analytics and reporting tools, giving a 360-degree view of business performance. This allows to stay ahead of the competition by adapting to market trends and customer behavior.
News feed
Allow to keep the entire company up to date with the latest events. The feed can be used to post messages about key decisions, news from the projects, or track the milestones. The news feed can be customized to include corporate changes, employee events, global ideas, and more.
Discussions
Users can discuss and collaborate seamlessly with the right people and share essentially all the information directly in Hailer. Also here available invite external stakeholders as free guest users. The embedded discussion feature helps structure the rhythms of communication and ensures an efficient flow of information throughout the organization.
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Services delivered
Testing
Adexin team implemented test automation and helped set up automated tests to optimize product release dates and quality assessment costs. We also performed significant functional testing, checking the software for compliance with all requirements set in the specification.
UX/UI design
Our team has researched solutions that have already been presented on the market, which allowed us to focus on what is really important for the end user and what the interaction will be like. We completely worked out the navigation for the product and overall created a visually appealing system that resonates with users.
Consulting
We provided full consulting for Hailer and set up design and testing phases that previously were not used in the company. Our engineers shared knowledge and advice to solve problems that appear at each stage of development, thus helping to create and release a cutting-edge product.
Views development
Our team is currently implementing the creation of custom views. This will allow Hailer's clients to seamlessly present any data from internal or external sources and manage it in a non-standard, individual form.
Adexin's review
“A good mental and cultural match has allowed to build a long-term cooperation that has grown into a closer relationship than customer-vendor. We try to help each other in various areas, including sales and marketing. It's always a great pleasure to visit Hailer's office in Finland and communicate with their team personally. Our meetings are always beneficial for both sides, as we discuss how to combine efforts to achieve even greater common goals."
- George Maksimenko, CEO at Adexin
How Hailer is used for logistics
Warehouse and logistics operations optimization
Using modeled workflows and user data sets, the Hailer system enables the creation of custom applications and automation tools specifically designed for teams solving key logistics challenges. Such applications can optimize the receipt, picking, and recall of goods in real-time by automating routine processes and integrating directly with existing customer workflows.
The ability to tag goods in advance or after an event in Hailer ensures that customer inventory and logistics data remain accurate and up-to-date, even if there are delays or changes in the actual process.
Purchase and sales orders operations optimization
With Hailer’s customizable workflows, the customer can easily manage purchase orders by linking them directly to sales orders, ensuring the entire supply chain is in sync. This eliminates data duplication, and sales teams are automatically updated in real-time on order statuses and stock levels.
Inventory management operations optimization
The platform's flexible structure allows teams to break down each product into specifications of materials, making it easier to track its usage, forecast shortages, and manage production lead times.
Automatic reorder thresholds enable companies to avoid stockouts, while real-time inventory visibility enables them to optimize storage and reduce excess inventory. By directly linking inventory to purchase and sales orders, the order-to-fulfill process is optimized to the max.
Technology stack
The combination of technologies we used to complete this task.
Client's review
4.5
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Our clients say “They delivered exactly what we were looking for and stayed within the budget.” Eli Edri COO at GAMP